Replyflow User Data Deletion Instructions

Replyflow (operated by Soon Ki Chung, goreplyflow.co) stores only what it needs to reply to comments and messages for you: encrypted Instagram/Facebook/TikTok access tokens, your account ID, username and profile picture, and the comments and messages it has processed. You can ask us to delete this data at any time. No login is needed to make a request.

Option 1 – Remove Replyflow from Instagram or Facebook (automatic)

1. Open Instagram and go to Settings → Website permissions → Apps and websites (on Facebook: Settings & privacy → Settings → Apps and websites).
2. Find Replyflow under Active and tap Remove.
3. Meta notifies Replyflow and we automatically delete your access tokens and stored profile data. You will receive a confirmation code you can look up on this page.

Option 2 – Disconnect inside Replyflow

1. Sign in at goreplyflow.co (or open Replyflow in your Shopify admin).
2. Go to Post Automations and click Disconnect next to Instagram or TikTok. This deletes the stored tokens and profile data for that channel immediately.

Option 3 – Request full deletion by email

1. Email inecreative@gmail.com with the subject “Replyflow data deletion request”.
2. Include your Instagram/Facebook/TikTok username or the email of your Replyflow account (and your confirmation code, if you have one).
3. We confirm receipt within 3 business days and delete your account and all associated data (tokens, profile data, processed comments and messages) within 30 days, then email you a confirmation.

Contact

Questions about your data: inecreative@gmail.com. See also our Privacy Policy.