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Instagram comment to DM for Shopify

Turn Instagram comments into Shopify sales, automatically

Replyflow is the Instagram comment to DM app for Shopify. Every buying comment gets a reply and a DM with the right product, a unique coupon and a one-click checkout link — in seconds.

Built inside Shopify · Billed through Shopify · Live in minutes

Replyflow dashboard showing revenue from Instagram DMs

Instagram auto DM for every buying comment

'Link?' 'Price?' 'Ships to California?' Your Reels are full of buyers. Replyflow replies publicly and sends each one a private DM with the product card and checkout link, so no sale gets lost in the comments.

Keyword, AI or Hybrid: catch questions keyword bots miss

Run 'Comment GLOW for 20% off' campaigns with instant keyword triggers, unlimited on every paid plan. Turn on AI to catch natural questions keyword bots miss. Hybrid does both: keywords first, AI for everything else.

Campaigns

Keyword

Instant triggers for words like “LINK”, “PRICE” or “GLOW”. Contains, exact match, typo tolerance and negative keywords. Unlimited on every paid plan.

Natural questions

AI

No preset keywords. AI spots buying intent and product questions like “Does this work on dry skin?” and answers from your store data.

Unique single-use discount codes that can't leak

Public codes end up on coupon sites. Replyflow creates a unique Shopify discount code for each commenter that expires in 48 hours — real urgency, protected margin.

One-click checkout and revenue tracking

The DM button opens your product page or checkout with the discount already applied. Your dashboard shows exactly how much revenue your comments generated.

01

Comments become checkouts

A buying comment gets a private DM with the product and a 1-click checkout link.

  • Product card in the DM
  • Discount pre-applied
  • Send to product page or straight to checkout
02

Codes that can’t leak

Every shopper gets their own single-use code that expires in 48 hours.

  • Unique code per DM (e.g. GLOW-8F92A)
  • Stops leaks to coupon extensions
  • Real urgency, protected margins
03

Store syncs itself

Products, inventory and policies import the moment you install.

  • No manual catalog setup
  • AI answers from your store data
04

Never pitch sold-out items

When a SKU sells out, DMs switch automatically.

  • Restock waitlist link
  • Or an alternative bestseller
05

Spam disappears

Spam, competitor promos and trolls are hidden automatically.

  • Protects social proof
  • Keeps every comment section clean
AI guardrails settings
06

You approve the unsure ones

Low-confidence replies and complaints wait for one-click approval.

  • AI-drafted reply ready
  • Approved answers teach the AI
Approval queue for low-confidence replies
07

See revenue per reply

Track the revenue and orders your DMs generate.

  • Keyword vs. AI breakdown
  • ROI dashboard
Replyflow dashboard showing revenue from replies
08

Test before going live

Type a test comment and preview the exact DM.

  • See the match badge
  • Live iPhone preview
Post automation setup with test comment preview

Out-of-Stock Guard & spam protection

Sold out mid-viral? DMs switch to a restock waitlist or your next bestseller. Spam and trolls are hidden automatically to protect your social proof.

TikTok comment auto reply

TikTok doesn't allow comment-triggered DMs in most regions, so Replyflow posts automatic public replies and invites shoppers to message you a keyword. Honest automation that keeps your account safe.

A Shopify-native ManyChat alternative

No Zapier, no extra signup, no per-contact bill that spikes when you go viral. Your catalog, discounts and orders sync automatically.

Pricing

14-day free trial on all paid plans. Billed through Shopify. Usage charges are capped every 30 days.

Free

$0 / mo

  • 100 keyword DMs/mo
  • 30 AI replies/mo
  • 1 linked product
  • Spam auto-hide
Start free

Starter

$19 / mo

  • Unlimited keyword DMs
  • 300 AI replies/mo, then $0.03 each (capped at $20/30 days)
  • Full catalog sync
  • Single-use discount codes
  • Typo matching
Start 14-day trial

Scale

$99 / mo

  • Everything in Growth
  • 10,000 AI replies/mo, then $0.01 each (capped at $100/30 days)
  • Priority support
Start 14-day trial

FAQ

Your next viral Reel is already full of buyers.

Install Replyflow free on Shopify.